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MultiQ signs a partnership agreement with Telia
The partnership agreement means that Telia Company AB can now offer its customers a complete range of digital signage products and services. MultiQ began working with Telia in 2017 when it acquired the Digital Media Distribution (DMD) business from Telia’s subsidiary Cygate.
Digital channels are developing fast. Telia's focus on content production makes it possible to combine digital signage with high-quality news, sports and weather reports.
Digital communication has become increasingly important to companies. Smart digital solutions make for engaged employees and enhanced workplace efficiency. Telia’s head office in Solna is a good example of a modern digital workplace. Large display walls are used to create a pleasant environment and tell employees what is happening in the organisation. Digital displays are also used for conference bookings and directions.
The healthcare sector also has a great need for digital solutions for both staff and patients. Region Skåne is investing in information displays in its large hospitals, pre-hospital care and primary care. The staff get information that makes their work easier and more efficient. Patients get relevant information and entertainment, a mix of content designed to improve the patient experience and reduce the perceived waiting time.
- “We look forward to a rewarding long-term partnership. Together, we have everything we need to deliver a strong product and meet new customer requirements,” says acting CEO Lars-Göran Mejvik.
MultiQ continues to gain market share in Danish public transportation
Bus operator Anchersen has chosen to sign a contract with MultiQ for a complete communication solution for their buses. The order applies to 33 buses, operating in the Copenhagen area. The contract value is SEK 4 million over a contract duration of three years.
Anchersen will take over the operation of two bus lines in Copenhagen, line 350S and line 18. Line 18 will be one of the first two electric bus lines in Copenhagen. In public transport in Denmark, and the rest of the Nordic countries, there is an increased digitization for smarter and smoother traveling. Investments are made to increase the number of passengers.
Travel has become smarter and real-time traffic information has become increasingly important for a more flexible travel experience. MultiQ offers a complete IT solution with information for both passengers as well as between drivers and the transport management team.
“Anchersen is continuously improving the quality of the travel experience. Choosing MultiQ as a partner shows that we have a competitive offering to the market. We look forward to a successful partnership”, says Mads Henrik Hansen, CEO of MultiQ Denmark.
Many companies are now choosing to invest in intelligent communication solutions for a smarter society. Sydtrafik was recently awarded for its investment in outdoor displays where travelers get real-time information on departure and arrival times as well as updates on any traffic disruptions. Copenhagen’s bus route 5C, the busiest bus route in the Nordic region, uses a complete IT solution with information for both passengers as well as between drivers and the transport management team. Skånetrafiken in Sweden has long been a driving force in the digitization of public transport. During 2019, Skånetrafiken has made extensive investments in information displays at stations and stops. These and other projects have given MultiQ a stronger position in the Nordic public transport sector.
Large suborder from customer in Canada
On 13 May 2019, we announced that MultiQ had received a blanket order, and the end customer was a state lottery organisation in Canada. The total value of this blanket order is SEK 50 million, distributed over a number of deliveries over a three-year period.
MultiQ has now received a large suborder, as part of the above blanket order, worth a total of SEK 23 million. Delivery is expected in winter 2019/2020. Other suborders and deliveries are expected successively in 2020, 2021 and 2022.
“Delivery of the first order, as previously advised, is going to plan. We were therefore expecting a large suborder from the customer at this early stage of the summer,” says Michael Wolgsjö, CEO of MultiQ.
Large North American gaming company invests in digital signage from MultiQ
MultiQ has received a blanket order and the end customer is a state lottery organisation in Canada. The total order value is estimated to be SEK 50 million for deliveries over a three-year period. The customer wants to develop the gaming experience at its agents’ stores and create a modern, attractive gaming environment using interactive information displays. The first delivery is expected in summer 2019, with an order value of SEK 3 million. The second delivery is expected in autumn and winter 2019, with an order value of around SEK 16 million. Other deliveries are assumed to be made at regular intervals in 2021-2022. The initial order consists mainly of software, and the subsequent deliveries will be of hardware.
The customer’s investment in digitisation is part of a wider marketing initiative to enhance and modernise its brand. The aim is for its agents to be able to offer a gaming experience that generates both pleasure and excitement. Digital signage will now replace previous manual management at the agents’ premises. Consumers today expect a seamless experience, with the same message wherever and whenever they choose to play. The messages displayed must be the same in agents’ stores and online. The interactive information displays will give customers access to games, gaming tips, results and payouts. When the displays are not being used by customers, they will show marketing for various games and campaigns.
“My colleagues have been working for a long time with great focus on this deal. I am proud of their work and extremely grateful for the confidence the customer is showing in us. From previously having supplied digital displays to our customer, our partnership is now entering a deeper development phase as we will now be designing their new digital communication platform with them. We will help our customer be at the cutting edge of digitisation of the gaming environment,” says Michael Wolgsjö, CEO of MultiQ.
Order from Scandinavian gaming company
MultiQ has received an additional order from an existing customer in the gaming industry. The company, which is Scandinavian, will upgrade the hardware at all its gaming agents. The order is worth just over SEK 6.2 million, and delivery will mainly be in 2019.
“We are extremely pleased that we and the customer have created a solution that is both financially and environmentally sustainable. By upgrading existing hardware, we add new life to the monitors and touch screens that our customer has at its gaming agents,” says Michael Wolgsjö, CEO of MultiQ.
Large order for MultiQ from bus operator in Denmark
A large bus operator in Denmark has decided to sign a contract with MultiQ for a complete solution for communication on its buses. The order includes hardware, software and services and delivery will begin this year. The contract will run for at least 3 years and be worth just over SEK 11.2 million.
“This order strengthens our position as a supplier of complete communication solutions in the transport sector. We are seeing demand for information to the public on buses and trains in the public transport sector increasing on many markets worldwide. Demand is high, and MultiQ has an excellent position in this area,” says Michael Wolgsjö, CEO of MultiQ.
MultiQ wins Metroselskabet’s procurement for information displays
In 2019, Copenhagen residents will start using Cityringen, an extension of the existing metro network. In connection with this, Metroselskabet held a large procurement for information displays, which has now been won by MultiQ. Cityringen is planned to open in July. Information displays at each station will show train departure times.
Metroselskabet is responsible for Copenhagen’s metro stations, which handle around 60 million passengers a year. Information flows on public transport in Denmark are increasingly being digitised. If more people are to be enticed to use public transport, the travel experience needs to be constantly improved. One way of doing this is to supply information that makes life easier for passengers and offers more options during their journeys.
“MultiQ has worked with Metroselskabet for many years, and we are incredibly proud and grateful to be able to continue our partnership. This shows that we have a competitive offer to the market, and solutions which improve the travel experience and help make public transport the obvious choice,” says Mads Henrik Hansen, CEO of MultiQ Denmark.
Many companies are now choosing to invest in smart communication solutions for a smarter society. Copenhagen’s bus route 5C, the busiest bus route in the Nordic region, uses a complete IT solution with information for passengers and between drivers and the transport management team. Last year, the public transport system in Iceland decided to invest in new information technology, and this year Southern Denmark, including Funen and Bornholm, has upgraded the transport information provided at stops and stations. In April, Roskilde will be the first municipality in Denmark to have electric and green buses with advanced communication solutions for both passengers and staff. Skånetrafiken in Sweden has long been one of the driving forces in the digitisation of public transport, with various solutions for use both outdoors and in vehicles. These and other projects have given MultiQ a stronger position in the Nordic public transport sector.
MultiQ supplies digital signage for the biggest hybrid ship in the world
The Norwegian shipping company Color Line has a target-oriented environmental policy. In the summer, it will begin operating the world’s biggest plug-in hybrid ferry. To create an attractive travel experience, the shipping company is investing in digital communication. MultiQ will supply over 200 digital displays for the ship.
The name of the ferry is Color Hybrid. Its length is 160 metres and it can accommodate 500 cars and 2,000 passengers. The ferry will have digital displays throughout, performing different functions depending on their locations. The ferry passengers will receive relevant information about the crossing and ideas for how to spend their time. The restaurants will market menus and opening hours, and the shops want to highlight goods and offers. Each deck will have general information displays showing passengers safety videos, news, weather reports and relevant entertainment.
MultiQ has been working with Color Line for many years. All boats and terminals already have multiple digital communication solutions.
“We are incredibly proud and grateful to be able to continue our partnership. Color Line constantly strives to improve its passenger experience. The company invests in modern technology throughout its operations. Technology for both modern digital communication and environmentally friendly travel,” says Daniel Bloch, CEO of MultiQ Norway.
Michael Wolgsjö to be new CEO of MultiQ
The Board of Directors of MultiQ has appointed Michael Wolgsjö as the new CEO of the company. Michael will take up his position on 18 March 2019.
“Michael Wolgsjö has many years of solid experience, primarily in various parts of the IT industry. He has good entrepreneurial and leadership qualities, which the company needs in its current growth phase,” says Lars-Göran Mejvik, Board Chairman of MultiQ.
Michael’s most recent position was with IT consultancy Daymark, where he was CEO and one of the founders. He was head of operations in Sweden for HP Consulting and CEO of Transcom CMS, a company in the Kinnevik Group.
“I look forward to working with the employees to develop the company and create the conditions for greater growth. Sustainable, versatile digital communication solutions such as digital signage are in great demand and the market is constantly growing. MultiQ aims to assume a leading position on this market in northern Europe,” says Michael Wolgsjö.
The current acting CEO, Lars Pålsson, will continue to lead the organisation until Michael takes up his position. Lars will subsequently continue as a director.
Danish convenience store chain NærKØB A/S chooses MultiQ
The biggest convenience store chain in Denmark, NærKØB, is investing in digital signage and signing a 5-year contract with MultiQ.
More and more stores are joining the NærKØB chain. Last year, it grew by over 30%, and it currently has 281 stores throughout Denmark. MultiQ’s package of monitors and software allows the stores in the chain to benefit from joint marketing initiatives. Individual stores can also create a local profile and market specific products. On a market with stiff competition from other convenience store chains, it is important to find solutions that also benefit individual store owners.
“We need an advanced, flexible software system that works equally well for individual stores. MultiQ is one of the few suppliers in Denmark able to meet our overall needs and also give us inspiration and advice on our content,” says Jens O. Bylling Jensen, CEO of the convenience store chain Nærkøb A/S.
“MultiQ has a good reputation and solid references. In addition to their flexible software system, it was important to us that MultiQ manages its hardware, software and content production in-house. This gives us peace of mind,” concludes Jens O. Bylling Jensen.
A well-known German pharmaceutical company chooses displays from MultiQ
MultiQ has received an order worth SEK 4 million from a large German pharmaceutical and diagnostics company. MultiQ has already supplied over 1,500 displays to this company, and the order is the result of many years of partnership. The displays will be delivered in spring 2019.
The customer plays a leading role in cancer research. The company focuses on innovative medicines and diagnostic tests designed to help patients live longer and better lives. All research is conducted in clinically clean laboratories with strict hygiene requirements for both the premises and the equipment. MultiQ offers specially designed displays adapted to the customer’s laboratory environment. The displays are robust and can be handled under the clinical guidelines that apply.
“MultiQ supplies digital services and products for public environments. Our business started out with displays but for several years we have been focusing mainly on digital services, and the displays are a small part of the overall supply. Many large international chains demand displays that are durable, have a long service life and can be customized. These qualities make us unique on the market and are one of the reasons why our customers choose us as their partner,” says Lars Pålsson, acting CEO of MultiQ.
Major call-off orders for infotainment for public transport
Skånetrafiken is continuing to invest in digital communication for smarter, smoother public transport. MultiQ has received three call-off orders worth a total of around SEK 8.4 million. Delivery will be in the first quarter of 2019.
MultiQ offers a solution called Infotainment, a combination of information and entertainment. Real-time traffic information shows connections, the route and stops, helping passengers plan their journeys. Entertainment makes the journey more fun and makes it seem shorter.
“Greater digitization creates new opportunities in public transport. This development will change our behaviour, expectations and travel habits. We will have more flexible travel in which up-to-date travel information will play an increasingly important role. This information has to be easily accessible both in vehicles and in other places that are relevant to passengers,” says Lars Pålsson, acting CEO of MultiQ.
Major European gaming company continues to invest in digital signage to create an attractive gaming environment
MultiQ has received an order worth SEK 3.4 million. The customer works continuously to develop the gaming experience at its betting shops. Digital displays help create a modern, attractive gaming environment for its customers. Delivery is expected to be during the summer.
Consumers today expect a seamless experience, with the same message wherever and whenever they choose to shop. The messages displayed must be the same in betting shops and online. The digital displays are there to make customers aware of and interested in gaming offers available and to give them information on the company’s approach to responsible gambling.
“Our task is to deliver a solution that adds value to the customer’s business, and is modern and easy to use. Compared with other gaming companies worldwide, our customer is at the cutting edge of digitization of the gaming environment. We need to ensure that they continue to maintain this position,” says Lars Pålsson, acting CEO of MultiQ.
Skånetrafiken continues to digitize public transport with MultiQ
Skånetrafiken is continuing to invest in digital communication for smarter, smoother public transport. The order adds to the existing infotainment solution and will cover just over 150 buses in Malmö, Söderslätt and Landskrona. The order value is approximately SEK 5.5 million and delivery is expected to be in autumn 2018.
Major efforts are being made to increase the number of passengers on public transport in Sweden and the rest of the Nordic region. Passengers today want efficient, attractive transport, and they need better information and more of it during their journeys. MultiQ offers a solution called infotainment, a combination of information and entertainment. Real-time traffic information shows connections, the route and stops, helping passengers plan their journeys. Entertainment makes the journey more fun and makes it seem shorter.
“We have partnered Skånetrafiken for several years and we are very proud to play a part in their work to enhance the travel experience for their passengers. Interest in digital communication in public transport is growing throughout the Nordics, and Skånetrafiken is one of the leaders in this field,” says Lars Pålsson, acting CEO of MultiQ.
In partnership with MultiQ, Sydtrafik/Fynbus/BAT are developing the travel experience of the future
Digitization and an enhanced information flow will ensure future growth in public transport. Sydtrafik, Fynbus and BAT recently held a large procurement for information displays. The contract was awarded to MultiQ. The order value is estimated to be just over SEK 23 million over two years in the first phase.
Travel in the future will be more personalized and there will be a greater need for information both in vehicles and at stations and stops. The public transport companies responsible for southern Denmark, Funen and Bornholm now want to enhance the flow of information for their passengers. They will invest in expansion of existing transport information at stations and stops. Passengers will have real-time information on departures and arrivals, plus updates on traffic disruption. An attractive offer is required to entice more people to use public transport. Communication, for example digital displays, helps make a journey a success. The information provided makes things easy for passengers and offers a wider range of options during the journey.
“We are incredibly proud and grateful to have won this important procurement. In recent years, we have seen a dramatic increase in demand for digital communication solutions, which improve the travel experience and help make public transport the obvious choice. MultiQ has a wide range of services and displays for both vehicles and outdoor locations. By winning this procurement, we have further enhanced our position in public transport,” says Mads Henrik Hansen, CEO of MultiQ Danmark.
MultiQ has a strong position in public transport in the Nordic region. Copenhagen’s new 5C bus route was opened last year, the busiest bus route in the Nordic region. It uses a complete IT solution with information to passengers and between drivers and the transport management team. The public transport system in Iceland recently decided to invest in new IT. Skånetrafiken in Sweden has been driving the digitization of public transport for many years. Various information solutions are used on Pågatåg trains, at Citytunneln stations and on MalmöExpressen and SkåneExpressen buses.
Successful retail chain Normal signs contract with MultiQ
The fast-growing Danish retail chain Normal is investing in digital signage in its stores. The displays are designed to create an attractive, exciting instore environment. A contract has now been signed between Normal and MultiQ. The order value is estimated to be just over DKK 3 million. The displays will be rolled out throughout 2018 and 2019, starting in the summer.
The retail chain Normal was named the fastest-growing company in Denmark by the newspaper Børsen last year. Normal offers consumables at discount prices. Its successful concept involves creating an exciting, different customer experience that encourages customers to make impulse purchases. Customers can expect a combination of a standard range and a large selection of new products. Digital displays will make it easier to display the wide range of products. The products are exciting and different, making it fun to go on a voyage of discovery in the stores. The displays are also designed to enhance the chain’s brand. The name Normal is intended to be humorous.
“We are incredibly pleased that Normal has chosen us as its partner. The digitization of instore environments has become a natural feature of the development of the retail trade. The aim is to create an attractive environment and customer experience, and to enhance the brand. We look forward to being part of Normal’s future expansion. We will be working with Normal on both future store openings and established stores,” says Mads Henrik Hansen, CEO of MultiQ Danmark.
The chain has sales of over one billion DKK and already has over 90 stores in Denmark and Norway. The chain is now looking to move into Sweden. The first stores were opened in Malmö in January, and further stores are expected to follow during the year. The chain also plans to open stores in the Netherlands.
MultiQ wins Sydtrafik’s ‘Information displays for traffic information’ procurement
Sydtrafik, the public transport company for the Jutland part of the Region of Southern Denmark, held a large public procurement for digital signage in the autumn and winter. MultiQ was notified today that it had won the procurement, which means that contract negotiations will begin. The contract is binding only when it has been signed by both parties. Other stakeholders have the opportunity to appeal against the decision. It is expected that further information will be available in around 2 weeks.
The bid price of the procurement is just over SEK 23 million over a period of 2 years, with the option to extend for 1 + 1 years. The procurement will lead to framework agreements which will form the basis for call-off orders with an estimated value of SEK 5-30 million during this period.
“It is great news to learn that we have reached this important stage of the procurement after our solid efforts. Sydtrafik is a very important client for us and we have worked closely with them for several years. Our traffic information displays are already in place at bus stops and train stations,” says Mads Henrik Hansen, CEO of MultiQ Denmark AS.
“We are very proud of the result of this important procurement. It shows that, in an open public competition, we have the best combination of price and quality,” says Lars Pålsson, acting CEO of MultiQ.
MultiQ signs a contract with Svenska Spel following digital signage procurement
As previously reported, Svenska Spel held a large public procurement for digital signage, and MultiQ was awarded the contract. The process subsequently continued with an appeal period and contract preparation, and this has now ended with a signed contract.
We repeat the previous information that the bid price was just over SEK 13 million over a period of 2 years, with an option to extend for 1 + 1 years. The contract is a framework agreement, permitting future call-offs. This was previously estimated as having the potential to generate orders worth SEK 6-20 million over the period.
“We are naturally pleased that the process went as expected and has now resulted in a signed contract in this very important procurement. We have shown once again that, in an open public competition, we have the best combination of price and quality for digital signage in large projects for clients with strict requirements,” says Lars Pålsson, acting CEO of MultiQ.
SJ invests in digital signage from MultiQ
SJ has decided to invest in digital displays for both internal and external communication.
MultiQ offers a web solution that makes it quick and easy to manage all information.
Train operator SJ has around 4,500 employees. When a business works 24 hours a day and many of the staff work shifts, it is extremely important for internal communication to be easily accessible. With digital information displays, staff don’t need to search for information. They get it on the go. The displays will be situated in natural gathering places throughout the company.
Displays will also be installed in selected travel centres, giving passengers relevant transport information and current offers.
Digital signage permits fast, easy provision of information both internally and externally. The information department has full control over the information flow and can manage what is displayed, when it is displayed and where it is displayed.
“We are incredibly pleased and proud that SJ has chosen MultiQ as its partner. We are seeing growing interest in digital internal communication in all of our Nordic countries. Good internal communication enhances employee commitment, making businesses more efficient,” says Lars Pålsson, acting CEO of MultiQ.
The initial order value is estimated to be around SEK 5 million. Delivery will begin in spring 2018 and continue over a five-year period.
IT-TRANS Trends and Innovations for Public Transport
This week we visited IT-TRANS in Germany. IT-TRANS is the leading conference where the public transport sector meets to exchange, discuss and invent IT solutions. Two exciting innovations at the conference: a taxi drone and a self-driving bus.
See pictures here