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Skånetrafiken continues to digitize public transport with MultiQ
Skånetrafiken is continuing to invest in digital communication for smarter, smoother public transport. The order adds to the existing infotainment solution and will cover just over 150 buses in Malmö, Söderslätt and Landskrona. The order value is approximately SEK 5.5 million and delivery is expected to be in autumn 2018.
Major efforts are being made to increase the number of passengers on public transport in Sweden and the rest of the Nordic region. Passengers today want efficient, attractive transport, and they need better information and more of it during their journeys. MultiQ offers a solution called infotainment, a combination of information and entertainment. Real-time traffic information shows connections, the route and stops, helping passengers plan their journeys. Entertainment makes the journey more fun and makes it seem shorter.
“We have partnered Skånetrafiken for several years and we are very proud to play a part in their work to enhance the travel experience for their passengers. Interest in digital communication in public transport is growing throughout the Nordics, and Skånetrafiken is one of the leaders in this field,” says Lars Pålsson, acting CEO of MultiQ.
In partnership with MultiQ, Sydtrafik/Fynbus/BAT are developing the travel experience of the future
Digitization and an enhanced information flow will ensure future growth in public transport. Sydtrafik, Fynbus and BAT recently held a large procurement for information displays. The contract was awarded to MultiQ. The order value is estimated to be just over SEK 23 million over two years in the first phase.
Travel in the future will be more personalized and there will be a greater need for information both in vehicles and at stations and stops. The public transport companies responsible for southern Denmark, Funen and Bornholm now want to enhance the flow of information for their passengers. They will invest in expansion of existing transport information at stations and stops. Passengers will have real-time information on departures and arrivals, plus updates on traffic disruption. An attractive offer is required to entice more people to use public transport. Communication, for example digital displays, helps make a journey a success. The information provided makes things easy for passengers and offers a wider range of options during the journey.
“We are incredibly proud and grateful to have won this important procurement. In recent years, we have seen a dramatic increase in demand for digital communication solutions, which improve the travel experience and help make public transport the obvious choice. MultiQ has a wide range of services and displays for both vehicles and outdoor locations. By winning this procurement, we have further enhanced our position in public transport,” says Mads Henrik Hansen, CEO of MultiQ Danmark.
MultiQ has a strong position in public transport in the Nordic region. Copenhagen’s new 5C bus route was opened last year, the busiest bus route in the Nordic region. It uses a complete IT solution with information to passengers and between drivers and the transport management team. The public transport system in Iceland recently decided to invest in new IT. Skånetrafiken in Sweden has been driving the digitization of public transport for many years. Various information solutions are used on Pågatåg trains, at Citytunneln stations and on MalmöExpressen and SkåneExpressen buses.
Successful retail chain Normal signs contract with MultiQ
The fast-growing Danish retail chain Normal is investing in digital signage in its stores. The displays are designed to create an attractive, exciting instore environment. A contract has now been signed between Normal and MultiQ. The order value is estimated to be just over DKK 3 million. The displays will be rolled out throughout 2018 and 2019, starting in the summer.
The retail chain Normal was named the fastest-growing company in Denmark by the newspaper Børsen last year. Normal offers consumables at discount prices. Its successful concept involves creating an exciting, different customer experience that encourages customers to make impulse purchases. Customers can expect a combination of a standard range and a large selection of new products. Digital displays will make it easier to display the wide range of products. The products are exciting and different, making it fun to go on a voyage of discovery in the stores. The displays are also designed to enhance the chain’s brand. The name Normal is intended to be humorous.
“We are incredibly pleased that Normal has chosen us as its partner. The digitization of instore environments has become a natural feature of the development of the retail trade. The aim is to create an attractive environment and customer experience, and to enhance the brand. We look forward to being part of Normal’s future expansion. We will be working with Normal on both future store openings and established stores,” says Mads Henrik Hansen, CEO of MultiQ Danmark.
The chain has sales of over one billion DKK and already has over 90 stores in Denmark and Norway. The chain is now looking to move into Sweden. The first stores were opened in Malmö in January, and further stores are expected to follow during the year. The chain also plans to open stores in the Netherlands.
MultiQ wins Sydtrafik’s ‘Information displays for traffic information’ procurement
Sydtrafik, the public transport company for the Jutland part of the Region of Southern Denmark, held a large public procurement for digital signage in the autumn and winter. MultiQ was notified today that it had won the procurement, which means that contract negotiations will begin. The contract is binding only when it has been signed by both parties. Other stakeholders have the opportunity to appeal against the decision. It is expected that further information will be available in around 2 weeks.
The bid price of the procurement is just over SEK 23 million over a period of 2 years, with the option to extend for 1 + 1 years. The procurement will lead to framework agreements which will form the basis for call-off orders with an estimated value of SEK 5-30 million during this period.
“It is great news to learn that we have reached this important stage of the procurement after our solid efforts. Sydtrafik is a very important client for us and we have worked closely with them for several years. Our traffic information displays are already in place at bus stops and train stations,” says Mads Henrik Hansen, CEO of MultiQ Denmark AS.
“We are very proud of the result of this important procurement. It shows that, in an open public competition, we have the best combination of price and quality,” says Lars Pålsson, acting CEO of MultiQ.
MultiQ signs a contract with Svenska Spel following digital signage procurement
As previously reported, Svenska Spel held a large public procurement for digital signage, and MultiQ was awarded the contract. The process subsequently continued with an appeal period and contract preparation, and this has now ended with a signed contract.
We repeat the previous information that the bid price was just over SEK 13 million over a period of 2 years, with an option to extend for 1 + 1 years. The contract is a framework agreement, permitting future call-offs. This was previously estimated as having the potential to generate orders worth SEK 6-20 million over the period.
“We are naturally pleased that the process went as expected and has now resulted in a signed contract in this very important procurement. We have shown once again that, in an open public competition, we have the best combination of price and quality for digital signage in large projects for clients with strict requirements,” says Lars Pålsson, acting CEO of MultiQ.
SJ invests in digital signage from MultiQ
SJ has decided to invest in digital displays for both internal and external communication.
MultiQ offers a web solution that makes it quick and easy to manage all information.
Train operator SJ has around 4,500 employees. When a business works 24 hours a day and many of the staff work shifts, it is extremely important for internal communication to be easily accessible. With digital information displays, staff don’t need to search for information. They get it on the go. The displays will be situated in natural gathering places throughout the company.
Displays will also be installed in selected travel centres, giving passengers relevant transport information and current offers.
Digital signage permits fast, easy provision of information both internally and externally. The information department has full control over the information flow and can manage what is displayed, when it is displayed and where it is displayed.
“We are incredibly pleased and proud that SJ has chosen MultiQ as its partner. We are seeing growing interest in digital internal communication in all of our Nordic countries. Good internal communication enhances employee commitment, making businesses more efficient,” says Lars Pålsson, acting CEO of MultiQ.
The initial order value is estimated to be around SEK 5 million. Delivery will begin in spring 2018 and continue over a five-year period.
IT-TRANS Trends and Innovations for Public Transport
This week we visited IT-TRANS in Germany. IT-TRANS is the leading conference where the public transport sector meets to exchange, discuss and invent IT solutions. Two exciting innovations at the conference: a taxi drone and a self-driving bus.
See pictures here
MultiQ is awarded the contract in Svenska Spel’s procurement for digital signage
In the autumn and winter, Svenska Spel held a large public procurement for digital signage. The contract was awarded to MultiQ today, which means that contract negotiations will begin. The contract is binding only when it has been signed by both parties. Other stakeholders have the opportunity to appeal against the decision.
The bid price of the procurement is just over SEK 13 million over a period of 2 years, with the option to extend for 1 + 1 years. The procurement will lead to a framework agreement which will form the basis for call-off orders with an estimated value of SEK 6–20 million during this period.
“We are incredibly pleased about and proud of the result of this very important procurement. It shows that, in an open public competition, we have the best combination of price and quality for large-scale digital signage projects,” says Lars Pålsson, acting CEO of MultiQ.
How to suceed in digital internal communication
Marine Harvest has 12,700 employees wordwide. How do they manage to make information more easily accessible to everyone? Kristin Holseth, communication advisor, tells us about their investment in digital displays, information flow, requirements, results..etc.
Major European gaming company continues to invest in solution from MultiQ
1 February 2018, 11:30
MultiQ has received an order worth SEK 2.8 for digital displays. The customer is a well-known operator in the gaming industry in Europe and has decided to continue to invest in digital solutions from MultiQ.
Our customer works continuously to develop the gaming experience at its betting shops to ensure it is both pleasurable and exciting. Interactive displays at betting shops give customers access to betting tips, odds and results. When the displays are not being used by customers, they can present various games and campaigns.
“We can offer our customers a holistic solution for gaming information systems. Digital solutions offer customers up-to-date, real-time information for both sports betting and lotteries, and they create an attractive gaming environment,” says Lars Pålsson, acting CEO of MultiQ.
For more information, please contact:
Lars Pålsson, acting CEO of MultiQ
Phone: +46 (0)10 211 66 41
This information is inside information that MultiQ is under an obligation to disclose to the public pursuant to the EU Market Abuse Regulation. The information was released for publication by the above contact on 01 February 2018 at 11:30 CET.
MultiQ is a leading supplier of digital signage and customized monitors on the Northern European market. Our customers are mainly in the retail, banking, gaming and transport sectors. Our offices are in Lund, Stockholm, Århus, Oslo and London and we are represented in other countries. MultiQ is listed on NASDAQ Stockholm in the Nordic Small Cap segment.
More information is available at http://www.multiq.com/.
MultiQ awarded contract in Skånetrafiken’s Infotainment procurement
31 January 2018
The procurement includes digital displays and infotainment for public transport and public sector operations in Region Skåne. The contract was awarded to MultiQ today, which means that contract negotiations will begin. The procurement is worth SEK 54 million over a period of 6 years. The procurement involves the installation of digital displays in around 700 buses, 200 public places and customer service centres, trains and stops.
Skånetrafiken’s vision is for public transport to be the natural choice when Skåne residents travel. An attractive offer is required to entice more people to use public transport and break ingrained habits. Communication, for example digital displays, helps make a journey a success. The information provided makes things easy, gives peace of mind and offers a wider range of options during the journey.
Passengers can get transport information in real time about stops, connections and disruption. The displays also provide entertainment in the form of travel tips, offers, news and the weather.
“We are incredibly pleased about and proud of the result of this procurement. We are continuing to consolidate our position as the leader in solutions for digital communication on public transport. We look forward to accompanying Skånetrafiken on its digital journey into the future,” says Lars Pålsson, acting CEO of MultiQ.
MultiQ has worked with Skånetrafiken for many years. Our solutions are installed on the Pågatågen rail service, in Citytunnel stations and on the MalmöExpressen and SkåneExpressen bus services. Public transport in the Nordic region is currently undergoing a process of digitization with the focus on customers’ individual travel experience. The public transport system in Iceland recently decided to invest in a new IT solution from MultiQ. Copenhagen’s new 5C bus route was opened last year, the busiest bus route in the Nordic region. It also has infotainment and a complete IT solution with communication between drivers and the transport management team.
For more information, please contact:
Lars Pålsson, acting CEO of MultiQ
Phone: +46 (0)10 211 66 41
MultiQ is a leading supplier of digital signage and customized displays on the Northern European market. Our customers are mainly in the retail, banking, gaming and transport sectors. Our offices are in Lund, Stockholm, Århus, Oslo and London and we are represented in other countries. MultiQ is listed on NASDAQ Stockholm in the Nordic Small Cap segment. More information is available at www.multiq.com.
The Icelandic public transport company Strætó invests in digital IT solution from MultiQ
The Icelandic company Strætó has decided to focus on digital communication for smart, smooth travel by investing in a digital IT solution. The company is the leader in public transport in Iceland and is beginning its digital investment with 120 buses in the Reykjavik area. The order value is SEK 3.3 million and includes the digital services WiFi for passengers and CCTV surveillance (surveillance cameras).
Public transport throughout the Nordic region is undergoing a major digitization process, with real-time integration and intelligent transport systems making it easier for operators and authorities to manage traffic flow. At the same time, today's passengers demand an efficient and attractive journey and they want more and better information during the trip.
MultiQ offers a solution with a multifunctional digital communication platform that makes it easier to improve the entire communication flow. The platform is scalable and Strætó has decided to invest in two different parts of this platform: WiFi for passengers and CCTV surveillance, i.e. surveillance cameras.
"The interest in digital communication in the public transport sector is increasing throughout the Nordic region. We can offer a complete IT solution that creates a high level of service and enhances the travel experience for passengers. It is very pleasing that Strætó has chosen MultiQ as its partner in the digital process" says Lars Pålsson, acting CEO of MultiQ.
Delivery will take place during spring 2018.
MultiQ completes the acquisition of Telia Cygate's Digital Signage operations
MultiQ has today completed the acquisition of the Telia Cygate business called Digital Media Distribution, DMD, as previously announced in a press release on October 25, 2017.
Cygate is one of Sweden's leading system integrators and part of the Telia group. The operations acquired include digital signage and booking system for conference rooms.
MultiQ, Telia and Cygate also initiate a long-term partnership to meet the continued demand for DMD services from Telia and Cygate's customers.
"MultiQ continues its growth, now with an acquisition of thr Cygate business that fits very well with us. We have received a very positive response from customers of Cygate in Digital Signage and Room Booking. We also want to welcome all our new skilled colleagues who move into our Stockholm office today, "says Lars Pålsson, acting CEO of MultiQ.
As previously announced, the MultiQ business is motivated by an increased customer base as well as long-term synergies and a consolidation of the market. The operations acquired have sales of approximately SEK 15-20 million per annum. The transaction is expected to have a positive impact on profit as early as 2018. The acquisition is being financed with existing lines of credit.
Creative digital signage solutions connected to the brand
New blog post: Digital signage, which is a part of IoT, is predicted a bright future. We read about greater personalization, integration, interactivity, data analyses, artificial intelligence, commitment measurements,… etc. There is a lot of talk about the functions and solutions provided by IoT and digital signage now and in the future.
We will reflect here not about functions but instead about how creative digital signage solutions can enhance the personality of a brand. Of course, digital signage solutions perform a function. However, they also communicate a great deal about their sender.
We see digital signage solutions everywhere. Which ones make you react? And how do they make you feel?
January - September 2017 report
MultiQ acquired another business. Cygate, a subsidiary of the Telia Group, transferred its digital signage and booking system to MultiQ. The acquisition agreement was signed soon after the end of the period, on October 25th , 2017.
"During the third quarter we were working on another acquisition and on October 25th we made an agreement with Cygate, a subsidiary of the Telia Group, to acquire their digital signage and booking system operations. The deal also involves Telia itself becoming both a new major customer for MultiQ and a reseller of MultiQ's products and services.
There are multiple possibilities for synergy effects. Digital Signage is a major part of MultiQ's existing operations and this acquisition gives us many new customers in this area. Room booking is a new product in our offering that fits very well with many of our existing customers. In terms of resourcs, the deal gives us several skilled new colleagues, who will move into our existing office in central Stockholm, and we will now also have representation in Gothenburg. Together with our headquarters in Lund, we will be able to provide the proximity to our customers that is required for full commitment in the IT industry.
Overall, we at MultiQ are very proud of the great trust we have gained in this business and we will do everything possible to serve our new customers and welcome all our new colleagues!
For the current business, there were continued large orders to existing customers during this quarter as well as an interesting start to deliveries to North America. The quarterly earnings are still positive and show that we are on the right track.
For the future, we still see good opportunities for MultiQ with a clear focus on growth" says Lars Pålsson, acting CEO at MultiQ
Read more in the January-September report (the report is in Swedish)
MultiQ acquires Cygate’s digital signage operations
MultiQ is acquiring Cygate’s Digital Media Distribution (DMD) operations. Cygate is one of Sweden’s leading system integrators and part of the Telia Group. The operations acquired include digital signage and booking systems for conference rooms.
Continued investment in growth means that MultiQ will offer employment to the Cygate employees working in the DMD operations who are affected by the acquisition. This deal also marks the beginning of a long-term partnership between MultiQ and Cygate to meet the continued demand for DMD services from Cygate’s customers.
“This area of Cygate’s operations is an excellent match for us. Digital signage is a major part of MultiQ’s operations and this acquisition will gain us a large number of new customers. Room booking will be a new product in our offering. We very much look forward to welcoming a lot of skilled new colleagues to our office in Stockholm, and to a partnership with Cygate that can open up further business opportunities for us,” says Lars Pålsson, acting CEO of MultiQ.
“We believe we have arrived at a good solution for our DMD operations for both our customers and our employees. MultiQ is well placed to be able to continue to develop the DMD operations and take them to the next level,” says Fredrik Sidmar, CEO of Cygate.
MultiQ’s objectives with the acquisition are to increase its customer base and achieve long-term synergy effects and market consolidation. The operations acquired have sales of approximately SEK 15-20 million per annum. The transaction is expected to have a positive impact on profit as early as 2018. The acquisition is being financed within existing lines of credit.
New blog post: Digital customer experience as a remedy for retail apocalypse
The beginning of the year saw media headlines like ‘Retail apocalypse sweeps America’. The headlines were swiftly followed by speculation about the European market. Because one thing we know is that everything happens in the US first before it reaches us in Europe. There was talk of the feared tipping point at which e-commerce would reach a certain percentage of our total consumption. Amazon was singled out as the major villain and, in Europe, Zalando could be a potential candidate. Just over a month ago, a new study was published that banishes the myth of the retail apocalypse. The study shows that the number of retail stores in the US increased in 2017. The retail trade is undergoing a process of major change, and the winners will be those who embrace change and innovation and focus on the customer experience. Greater digitization of physical stores both simplifies and enhances the customer experience.....
Skånetrafiken continues to invest in Infotainment from MultiQ
Skånetrafiken continues to focus on digital communication for a smarter, smoother travel experience. They are now investing in an expansion of the infotainment system in another 53 Malmö city buses. The order value is approximately SEK 3.1 million and includes both system and screens.
Major efforts are being made to increase the number of passengers on public transport in Sweden and the rest of the Nordic region. Today’s travelers want an efficient, attractive journey and that includes getting more and better information during the journey. Relevant traffic information showing connecting traffic, the route and stops helps passengers plan their journey. At the same time, public transport needs a modern communication channel that provides full control over the flow of information and is fast and easy to operate. MultiQ offers a solution called Infotainment, a combination of information and entertainment.
"Interest in digital communication in public transport is increasing throughout the Nordic region, and Skånetrafiken is one of the leaders in this area. We have been working with Skånetrafiken for several years and we are proud to be part of their work to enhance the travel experience for passengers, " says Lars Pålsson, acting CEO at MultiQ.
The system will be delivered in autumn 2017.
Latest on Public Transport
Latest news on Public Transport:
Meet us at InformNorden in Aalborg, Denmark, 13-15 september. What is Movia’s view of digital information in public transport?
What does the future hold for digital communication in public transport?